Privacy Policy

1. Information We Collect

At FlexPlusCare, we collect information that you provide directly to us when you book an appointment, fill out a form, purchase a membership, or communicate with us. This may include your name, email address, phone number, health history (as required for massage and wellness treatments), and payment information.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our wellness services.
• Process transactions and send related information, including confirmations and receipts.
• Send you technical notices, updates, security alerts, and support messages.
• Communicate with you about products, services, offers, and events offered by FlexPlusCare.
• Maintain accurate health records as required by professional regulatory bodies in Prince Edward Island.

3. Sharing of Information

We do not share your personal information with third parties except as described in this policy:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processors).
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
• With your consent or at your direction, such as when submitting claims to your insurance provider.

4. Data Security

FlexPlusCare takes reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Patient health records are kept strictly confidential in accordance with provincial health privacy laws.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@flexpluscare.com
Phone: (902) 555-0123