FAQ

Answers before you book.

Find details about insurance, memberships, discounts, business wellness programs, gift certificates, and appointments.

Insurance

Do you direct bill insurance providers?

FlexPlusCare provides receipts for eligible services. Clients should verify coverage and submission rules with their own provider.

Which providers do clients commonly ask about?

Clients often ask about Sun Life, Blue Cross, Green Shield, Campus Trust, and Workers Compensation Board coverage.

What is included in a membership?

Memberships include a set number of sessions, foot soaks, a personalized wellness plan, and savings compared with single sessions.

Can families use one membership?

Membership use can be discussed during signup so FlexPlusCare can match the plan to your household needs.

Are student and senior discounts available?

Yes. Student and senior discounts are part of FlexPlusCare's community wellness focus and can be confirmed when booking.

Can FlexPlusCare come to our workplace?

Yes. Workplace programs can be designed for construction teams, offices, healthcare workers, schools, sports teams, and events.

How do business consultations work?

Submit the business inquiry form and FlexPlusCare will review your team size, industry, preferred dates, and requested services.

Can certificates be emailed?

Yes. Gift certificates can be prepared for email delivery, printing, or pickup coordination.

Can businesses buy certificates for employees?

Yes. Certificates can be used for employee appreciation, corporate wellness rewards, holidays, and team recognition.

How do I book an appointment?

Use the Book Appointment CTA or visit the Services page, choose a service and time option, then continue to booking.

Which locations are available?

FlexPlusCare serves clients through Charlottetown and Summerside locations in Prince Edward Island.